Orchetta

App crashes during claim photo upload

Investigating Critical

Pain point

3 minutes

Quote abandonment at driver's license step

Open High

Barrier

3 minutes

Pet insurance claims rejected for pre-existing conditions

In_progress High

Pain point

3 minutes

Beneficiary updates failing silently

Investigating Critical

Pain point

3 minutes

Bundle discounts not applying correctly

In_progress High

Friction

3 minutes

Virtual inspection video calls dropping

Investigating High

Pain point

3 minutes

Coverage calculator showing wrong amounts

In_progress High

Confusion

3 minutes

Autopay failing without notification

Investigating Critical

Pain point

3 minutes

State regulations blocking instant life insurance

Open Critical

Barrier

3 minutes

Legacy system integration for claims processing

Investigating Critical

Barrier

3 minutes

Bank verification required for instant payouts

In_progress High

Barrier

3 minutes

Mortgage company integration failures

Investigating High

Barrier

3 minutes

Too many screens in quote flow

In_progress High

Friction

3 minutes

Re-entering information across products

Open

Friction

3 minutes

Multiple logins for different insurance types

Investigating High

Friction

3 minutes

Payment method updates require call

Investigating High

Friction

3 minutes

Coverage limit terminology unclear

In_progress High

Confusion

3 minutes

Telematics privacy concerns

Investigating

Confusion

3 minutes

Claim coverage decisions unexplained

In_progress High

Confusion

3 minutes

Life insurance types too complex

Open

Confusion

3 minutes

Claims process feels adversarial

In_progress Critical

Emotional

3 minutes

Price increases without explanation

Open High

Emotional

3 minutes

Screen reader incompatibility with quote flow

In_progress High

Accessibility

3 minutes

No Spanish language claim support

Open High

Accessibility

3 minutes

Too many coverage options overwhelm customers

In_progress High

Cognitive load

3 minutes

Claims evidence requirements unclear

Investigating High

Cognitive load

3 minutes

Issues

Filters

App crashes during claim photo upload

Quote abandonment at driver's license step

Pet insurance claims rejected for pre-existing conditions

Beneficiary updates failing silently

Bundle discounts not applying correctly

Virtual inspection video calls dropping

Coverage calculator showing wrong amounts

Autopay failing without notification

State regulations blocking instant life insurance

Legacy system integration for claims processing

Bank verification required for instant payouts

Mortgage company integration failures

Too many screens in quote flow

Re-entering information across products

Multiple logins for different insurance types

Payment method updates require call

Coverage limit terminology unclear

Telematics privacy concerns

Claim coverage decisions unexplained

Life insurance types too complex

Claims process feels adversarial

Price increases without explanation

Screen reader incompatibility with quote flow

No Spanish language claim support

Too many coverage options overwhelm customers

Claims evidence requirements unclear

No issues match your filters