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User: Sarah Chen (8ac21df5c0a8f300.sarah.chen@citrus.com)

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sarah.chen@citrus.com

Marcus Rodriguez

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priya.patel@citrus.com

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Citrus Insurance 8ac21df5c0a8f300

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Sarah Chen

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Monitor and optimize customer experiences across touchpoints for Citrus Insurance 8ac21df5c0a8f300.

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Performance

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First-Time Renter Insurance Purchase

Active Critical

Satisfaction 78%

4 16

less than a minute

Homeowner Insurance Claims Experience

Active Critical

Satisfaction 71%

4 15

less than a minute

Pet Insurance Onboarding

Active High

Satisfaction 83%

3 11

less than a minute

Auto Insurance Digital Quote-to-Bind

Active Critical

Satisfaction 74%

4 15

less than a minute

Life Insurance Digital Application

Active High

Satisfaction 69%

3 10

less than a minute

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