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User: Sarah Chen (69cef00ab517e683.sarah.chen@citrus.com)

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sarah.chen@citrus.com

Marcus Rodriguez

marcus.rodriguez@citrus.com

priya.patel@citrus.com

david.kim@citrus.com

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Citrus Insurance 69cef00ab517e683

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Sarah Chen

Customer Journeys

Monitor and optimize customer experiences across touchpoints for Citrus Insurance 69cef00ab517e683.

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Status

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Performance

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First-Time Renter Insurance Purchase

Active Critical

Satisfaction 78%

4 16

1 minute

Homeowner Insurance Claims Experience

Active Critical

Satisfaction 71%

4 15

1 minute

Pet Insurance Onboarding

Active High

Satisfaction 83%

3 11

1 minute

Auto Insurance Digital Quote-to-Bind

Active Critical

Satisfaction 74%

4 15

1 minute

Life Insurance Digital Application

Active High

Satisfaction 69%

3 10

1 minute

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