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User: Sarah Chen (aeed4a877545c6c0.sarah.chen@citrus.com)

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sarah.chen@citrus.com

Marcus Rodriguez

marcus.rodriguez@citrus.com

priya.patel@citrus.com

david.kim@citrus.com

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Citrus Insurance aeed4a877545c6c0

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Sarah Chen

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Monitor and optimize customer experiences across touchpoints for Citrus Insurance aeed4a877545c6c0.

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Status

Active Draft Archived

Performance

Excellent (80%+) Good (60-79%) Moderate (30-59%) Poor (<30%) N/A (Draft) N/A (Archived)

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First-Time Renter Insurance Purchase

Active Critical

Satisfaction 78%

4 16

2 minutes

Homeowner Insurance Claims Experience

Active Critical

Satisfaction 71%

4 15

2 minutes

Pet Insurance Onboarding

Active High

Satisfaction 83%

3 11

2 minutes

Auto Insurance Digital Quote-to-Bind

Active Critical

Satisfaction 74%

4 15

2 minutes

Life Insurance Digital Application

Active High

Satisfaction 69%

3 10

2 minutes

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