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Sarah Chen

Customer Journeys

Monitor and optimize customer experiences across touchpoints for Citrus Insurance b018e44ed303e0c2.

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First-Time Renter Insurance Purchase

Active Critical
Satisfaction 78%
4 16
1 minute

Homeowner Insurance Claims Experience

Active Critical
Satisfaction 71%
4 15
1 minute

Pet Insurance Onboarding

Active High
Satisfaction 83%
3 11
1 minute

Auto Insurance Digital Quote-to-Bind

Active Critical
Satisfaction 74%
4 15
1 minute

Life Insurance Digital Application

Active High
Satisfaction 69%
3 10
1 minute

Success

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