Orchetta

DEMO MODE

Safe demonstration environment - no real data saved

User: Sarah Chen (cfdf0b00b70b5f77.sarah.chen@citrus.com)

SC

Sarah Chen

Touchpoints

Manage customer interaction channels and touchpoints for Citrus Insurance cfdf0b00b70b5f77.

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Channel

Website Phone Mobile App Chat No Channel

Touchpoint Type

Main Touchpoints Specific Touchpoints

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Quote Start

Website

less than a minute

Maya AI Assistant

Chat

less than a minute

Claim Photo Upload

Mobile App

less than a minute

Digital ID Card

Mobile App

less than a minute

Payment Portal

Website

less than a minute

Emergency Hotline

Phone

less than a minute

Policy Documents

Mobile App

less than a minute

Referral Hub

Website

less than a minute

Error

Touchpoint not found.